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You can monitor your level of service shipping into Chex, and identify areas where you may be over- or under-shipping, using the Inbound Fill Rate dashboard. Fill rate is calculated as quantity received divided by quantity ordered. A fill rate over 100% means you delivered more than was ordered. A fill rate under 100% means you delivered less than was ordered. You can see quantity ordered and quantity received in the Details table to understand the numbers behind the calculation.

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Fill rate over time

This chart shows how your fill rate into Chex has changed over time, so you can gauge the health of your service level.

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Overview tiles

These tiles show your total order count and your fill rate percentage for the selected time frame and filters.

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Fill rate by product

This visualization shows fill rate percentage by product. Hover on a bar for the exact percentage, or select one to filter the dashboard by product.

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Details

This table provides more granular, order-level information. Select the export option to download the data as a CSV or Excel file. If you have any questions or experience issues, please reach out to ChexSyncSupport@chexfoods.com.