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The Customer Fill Rate dashboard shows how well orders placed by Chex’s customers are being fulfilled — that is, the fill rate on shipments going out from Chex to the chains and stores carrying your product. Use this dashboard to spot service-level issues that could be affecting your product’s availability on shelf. Fill rate is calculated as quantity shipped divided by quantity ordered. A fill rate below 100% means a customer order wasn’t fully shipped.

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Fill rate over time

This chart shows how your customer fill rate has changed over time, so you can gauge the health of Chex’s service level to your customers.

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Overview tiles

These tiles show your total order count, and your fill rate percentage for the selected time frame and filters.

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Fill rate by product

This visualization shows fill rate percentage by product. Hover on a bar for the exact percentage, or select one to filter the dashboard by product.

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Details

This table provides order-level detail, including quantity ordered and quantity shipped, so you can see the numbers behind the fill rate calculation. Select the export option to download the data. If you have any questions or experience issues, please reach out to ChexSyncSupport@chexfoods.com.