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The My Reports List shows every report run under your login — no other users’ reports appear here. It’s useful for downloading completed reports, tracking status, and sharing or re-running past reports. To access it, go to Reporting → My Reports List. My reports list screenshot 1

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Report Statuses

StatusMeaning
CompleteThe report has finished processing and is ready to download.
ProcessingThe report is still running. Larger reports may take a few minutes — give them time.
Timed OutThe report stopped processing, likely because it was too large. Submit a ticket to support@gocrisp.com for help.

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Available Actions

The numbered callouts in the screenshot below correspond to the following:
  1. Filter: Any time the funnel icon is present in SOLYS, the list can be filtered.
  2. Status: The Status column will display one of three values: Complete (the report has finished processing and is ready to download), Processing (the report is still running — give larger reports extra time), or Timed Out (the report stopped processing, likely because it was too large — submit a ticket to support@gocrisp.com for help).
  3. Download: Once a report is complete, click this button to download and view it.
  4. Share: Click this button to share a report or script with yourself or others. A new window will pop up — enter email addresses separated by semicolons, then click Share.
  5. Save Report: If a single report was run, it can be saved using this button. If a Script was run, it cannot be saved from this screen.
  6. Report Specs (Scripts): Scripts do not have the capability of rebuilding using Report Specs, so this field is blank for scripts.
  7. Report Specs (Reports): Clicking this rebuilds the report in the Builder screens, where edits can be made before re-running.
  8. Rerun Report / Rerun Script: Use this to quickly rerun a report or script — often helpful when item facts have been updated. ⚠️ This is not recommended as the main source for running reports on a weekly basis. Use the Saved Report Manager or Script Manager instead, as rerunning from My Reports List does not update date ranges from week to week. My reports list screenshot 2
Rerunning from My Reports List does not update date ranges automatically. For regular weekly reporting, always use the Saved Report Manager or Script Manager instead.

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Support

Hours: Monday – Friday, 8AM – 4PM Email: support@gocrisp.com