EDI with UNFI Canada setup guide

This info sheet describes the documents you will use to work with this partner and what you need to provide Crisp in order to get set up for EDI with this partner.

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Crisp EDI Portal workflow

The following diagram lists the EDI documents you will receive and send to work with this partner and outlines your workflow in the Crisp EDI Portal. Note: EDI 997s are sent by each part to acknowledge transmissions, but this happens behind the scenes and does not impact your workflow in Crisp.

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Requirements

Before we can proceed with your setup, we need the following information:

• The invoice terms you have established with UNFI Canada (e.g., 2% 15 NET 30).
• Your UNFI Canada vendor number (once assigned)

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EDI setup and testing process

UNFI Canada requires their vendors to complete certification & testing via their third party tester: Edict Systems. New vendors will need to sign a Certification & Testing Agreement with Edict Systems. Once you have access to the Edict Systems Portal, please create a login for us (we will confirm the email address to use), then we can login and complete the necessary testing tasks on your behalf. Once testing has been completed, Edict Systems will issue their Certification Notice and they will advise UNFI Canada that your setup is ready to be moved to production and you can get started on your workflow in the Crisp EDI portal.

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More questions? Just ask us

Our support team is here to help. You can reach us directly at 905-947-1904 or edisupport@gocrisp.com, Monday to Friday from 7:00 a.m. to 7:00 p.m. Eastern time. Support will respond to emails and calls received after that time on the following business day. After Hours: if you have an urgent issue outside of our normal business hours, please leave a voice message and the on-call support agent will respond as quickly as possible.