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This info sheet describes the documents you will use to work with this partner and what you need to provide Crisp in order to get set up for EDI with this partner.

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Crisp EDI Portal workflow

The following diagram lists the EDI documents you will receive and send to work with this partner and outlines your workflow in the Crisp EDI Portal. EDI_fullscript.png Note: EDI 997s are sent by each part to acknowledge transmissions, but this happens behind the scenes and does not impact your workflow in Crisp.

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Requirements

Before we can proceed with your setup, we need the following information:
  • Gordon Food Service requires shipping labels that incorporate your GS1 company prefix. Please provide us with your GS1 company prefix. Note: Your GS1 company prefix is often used as the first 6 digits of your item UPC codes.
  • Provide us with the invoice terms you have established with Gordon Food Service (e.g., 2% 15 NET 30).
  • Your Gordon Food Service vendor number (once assigned).

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EDI setup and testing process

Gordon Food Service requires their vendors to complete certification & testing via their third party tester: SPS Commerce. New vendors will need to sign a Certification & Testing Agreement with SPS. Once you have access to the SPS Testing Portal, please create a login for us (we will confirm the email address to use) and then we can login and complete the necessary testing tasks on your behalf. Once testing has been completed, SPS Commerce will issue their Certification Notice and they will advise Gordon Food Service that your setup is ready to be moved to production and you can get started on your workflow in the Crisp EDI portal. Gordon Food Service requires shipping labels. Please ensure that you have adequate supply of these 4x6 labels on hand.

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More questions? Just ask us

Our support team is here to help. You can reach us directly at 905-947-1904 or edisupport@gocrisp.com, Monday to Friday from 7:00 a.m. to 7:00 p.m. Eastern time. Support will respond to emails and calls received after that time on the following business day. After Hours: if you have an urgent issue outside of our normal business hours, please leave a voice message and the on-call support agent will respond as quickly as possible.