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The UNFI Chargebacks tab provides more information on your chargebacks. Some visualizations display chargeback codes that are provided by UNFI. To better understand the reason for a chargeback, refer to these code definitions.

East MCB definitions

CodeDefinition
AArranged by Vendor – Ongoing deals, EDLPs, CLPs, etc. sent to UNFI by the broker or vendor
CCase Stack – Any case stack deals sent to UNFI by the vendor and/or broker
DDemo – Product used at store demos or samplings
MMiscellaneous
NMass Market Opening Order/Placement – For supermarket accounts for new store openings and first time placement
OOpening Order – For new store openings for retail accounts. These deals are sent to UNFI by the broker and/or vendor
PPromos – Monthly promotions for a store or chain of stores sent to UNFI by the broker or vendor
TBroker Turnovers – Any turnover order discounts written by the broker on behalf of the manufacturer.

Vendor Turnovers – Any turnover order discounts written by the manufacturer themselves (for those without brokers)
UShow Order – Any show discounts authorized by the vendor or broker. Typically includes 2 national shows (Expo West, Expo East) and UNFI Tabletop Shows
ZSalesman Samples – Samples pulled from inventory and billed back to the vendor to support sales through informed marketing and sales teams. Samples of regularly stocked items may also be occasionally pulled for introducing products to selected customers (supermarket, foodservice, chains) who do not currently stock your products

West MCB definitions

CodeDefinition
AAd Deal – Customer-specific discounts submitted in spreadsheet format by retailer. They run for about a month. Can include customer-specific OI discounts
CCustomer-specific Published Deal – Special discount published through UNFI. Customers must sign up for the specific limited-time program to receive the deal
EEDLP – Customer-specific discounts submitted directly to UNFI by the supplier/broker. All entered as MCB. Can only accommodate published OI discounts
FFlyer – UNFI Circular program discounts
MNew Additions – UNFI new additions or truckload deal program discounts
ONew Store Opening – Special discounts given on the first case purchased as part of a new store set
PPublications – UNFI monthly specials program discounts
SShelf Sales – Customer-specific discounts submitted directly to UNFI by the supplier/broker. They run for about a month. Cannot include customer-specific OI discounts
TTurnovers – One-time deal for a store or group of stores, submitted by the supplier/broker. Also includes new item plus-outs, trade show orders, and sample orders
Definitions accurate as of June 19, 2020.