> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gocrisp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Target Kiteworks migration help

In early 2021, Target made some behind-the-scenes updates to their file-sharing process that disconnected existing Crisp connections.

To get your Target connector back up in Crisp, complete the following these steps:

1\. Visit [https://securesharek.target.com/](https://securesharek.target.com/)

2\. This will take you to a site with Kiteworks at the top. Enter your email address, then select the **Next** button.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Kiteworks_email.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=f7f8e8c01b0a3513a7982a5753064d24" alt="Kiteworks_email.png" width="1690" height="784" data-path="docs/support/images/Kiteworks_email.png" />

3\. Click the **Forgot Password?** link.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Kiteworks_Forgot_Password.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=33803e3a8f84c6ae898e9ba93230a5d3" alt="Kiteworks_Forgot_Password.png" width="1690" height="1030" data-path="docs/support/images/Kiteworks_Forgot_Password.png" />

4\. Enter your email address again, then click the **Send** button.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Re-enter_email_updated.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=bbfc3a1852343ddb381d19423b885205" alt="Re-enter_email_updated.png" width="1690" height="784" data-path="docs/support/images/Re-enter_email_updated.png" />

5\. Check your inbox for an email from MerchBPD to reset your password. If you haven't received a reset email within 24 hours, please email [SecureShare.Admin@target.com](mailto:SecureShare.Admin@target.com) for assistance.

6\. From the password reset email, select the **Reset password** button.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Reset_password.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=1753727189f7d17c9cc9e055e18b5f06" alt="Reset_password.png" width="1396" height="438" data-path="docs/support/images/Reset_password.png" />

7\. Follow the instructions in your email to set a password.\
**Note** : This password will be specific to Kiteworks – it does not need to match your Partners Online password and it will not change your Partners Online password.

8\. Once you've created your new password, log in to [Crisp](https://platform.gocrisp.com). From the main menu at the left of the screen, select **Connectors** , then from the **Sources** tab select the Target connector tile.

9\. Update the password field with the password you just created.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Target_Connector.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=e40ef57b1d84bd6fc0a9e543d6797e85" alt="Target_Connector.png" width="1320" height="1704" data-path="docs/support/images/Target_Connector.png" />

10\. Select the **Save & Test** button.

Your connection is restored.
