> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gocrisp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Crisp Retail Analytics: How to Login with Crisp provided credentials

Please refer to your email provided by the Crisp team for your:

* Crisp System URL
* Email Address for system access
* Temporary Password - which you will reset upon logging in the first time

# **Instructions for Account Setup**

1. Navigate to the **Crisp System URL** provided via email.

2. You will be taken to a Crisp Login screen. On this page, enter the Crisp provided email address. **Note** : You will not be entering a password here. Once you have entered the email, the screen will change.

3. Select the **Log In With Crisp Analytics** button.\\
   <img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Screenshot_2024-02-20_at_7.49.03_AM.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=2501e6af0b51c16ac79b840c89814c45" alt="Screenshot 2024-02-20 at 7.49.03 AM.png" width="304" height="361" data-path="docs/support/images/Screenshot_2024-02-20_at_7.49.03_AM.png" />
   <img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Screenshot_2024-02-20_at_7.50.28_AM.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=8d6e08f011760d57dfa095abff21c4e1" alt="Screenshot 2024-02-20 at 7.50.28 AM.png" width="248" height="216" data-path="docs/support/images/Screenshot_2024-02-20_at_7.50.28_AM.png" />

4. A Microsoft login window appears where you will re-enter the Crisp-provided email, then click **Next**. If you already have a Microsoft email filled in, please make sure you select **Use another account** and then copy the Crisp provided email address again.\\
   <img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Screenshot_2024-01-25_at_11.50.40_AM.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=bfbb3116634720e272eb0b53366d5269" alt="Screenshot 2024-01-25 at 11.50.40 AM.png" width="910" height="838" data-path="docs/support/images/Screenshot_2024-01-25_at_11.50.40_AM.png" />

5. On the next screen, you will be asked to enter a password. Please refer to your email from the Crisp team for your Temporary Password. After you copy/paste your temporary password and select **Next,** you will be prompted to create a new password.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Screenshot_2024-02-20_at_7.57.07_AM.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=d66fc51d1e5493495592cf8b3a530572" alt="Screenshot 2024-02-20 at 7.57.07 AM.png" width="425" height="461" data-path="docs/support/images/Screenshot_2024-02-20_at_7.57.07_AM.png" />\
The Crisp application reappears.

5\. From the sidebar, select the **Retail Analytics** option, then select the **Workspace for your organization**. You may see a prompt to verify your email one more time. You may also need to refresh your browser a couple of times to see the workspace appear.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Screenshot_2024-02-20_at_8.00.56_AM.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=1add6c7e97f7421a546d07ed794237dd" alt="Screenshot 2024-02-20 at 8.00.56 AM.png" width="1046" height="880" data-path="docs/support/images/Screenshot_2024-02-20_at_8.00.56_AM.png" />

6\. Start to explore! The Performance Insights section is a great place to start.

<img src="https://mintcdn.com/crispinc/hAIFVRhvGJHJU0Hr/docs/support/images/Screenshot_2024-02-20_at_8.02.10_AM.png?fit=max&auto=format&n=hAIFVRhvGJHJU0Hr&q=85&s=3a852771bb87068ec3698f5a233e1445" alt="Screenshot 2024-02-20 at 8.02.10 AM.png" width="1626" height="828" data-path="docs/support/images/Screenshot_2024-02-20_at_8.02.10_AM.png" />
