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Documentation Index

Fetch the complete documentation index at: https://docs.gocrisp.com/llms.txt

Use this file to discover all available pages before exploring further.

Please refer to your email provided by the Crisp team for your:
  • Crisp System URL
  • Email Address for system access
  • Temporary Password - which you will reset upon logging in the first time

Instructions for Account Setup

  1. Navigate to the Crisp System URL provided via email.
  2. You will be taken to a Crisp Login screen. On this page, enter the Crisp provided email address. Note : You will not be entering a password here. Once you have entered the email, the screen will change.
  3. Select the Log In With Crisp Analytics button.\ Screenshot 2024-02-20 at 7.49.03 AM.png Screenshot 2024-02-20 at 7.50.28 AM.png
  4. A Microsoft login window appears where you will re-enter the Crisp-provided email, then click Next. If you already have a Microsoft email filled in, please make sure you select Use another account and then copy the Crisp provided email address again.\ Screenshot 2024-01-25 at 11.50.40 AM.png
  5. On the next screen, you will be asked to enter a password. Please refer to your email from the Crisp team for your Temporary Password. After you copy/paste your temporary password and select Next, you will be prompted to create a new password.
Screenshot 2024-02-20 at 7.57.07 AM.png
The Crisp application reappears.
5. From the sidebar, select the Retail Analytics option, then select the Workspace for your organization. You may see a prompt to verify your email one more time. You may also need to refresh your browser a couple of times to see the workspace appear. Screenshot 2024-02-20 at 8.00.56 AM.png 6. Start to explore! The Performance Insights section is a great place to start. Screenshot 2024-02-20 at 8.02.10 AM.png